Help & Support
Frequently asked questions
Is my health data private?
Yes. Your entries stay on your device. We run no servers of our own and never receive your health data. A backup, if you create one, is stored in your own Google Drive — not on any server of ours. See our Privacy Policy for details.
How do I back up or move my data to a new phone?
You have two options:
- Local file. Export your data to a file from the menu, then import it on another device — no account needed.
- Google Drive. Back up to your own Google Drive, then restore on the new device.
How do I export or delete everything?
You are always in control of your data. Export all of it to a file from the app menu at any time. To erase local data, delete the app; to remove a cloud backup, delete it directly in your Google Drive.
How do subscriptions and payments work?
Body Check is free to download and use. Some advanced features are part of an optional premium. Payments are handled entirely by the App Store or Google Play — we never see your card details. You can manage or cancel a subscription anytime in your store account settings.
I paid but premium isn't active — how do I restore it?
Open the app, go to the premium screen, and choose Restore purchases. Make sure you're signed in with the same Apple ID or Google account used for the purchase. If it still doesn't appear, email us.
Does Body Check give medical advice?
No. Body Check is a personal health-tracking tool. It is not a medical device, does not diagnose conditions, and does not replace professional medical advice. Always consult a qualified professional about your health.
Which languages are supported?
English, Russian, Spanish, French, German, Portuguese (Portugal) and Portuguese (Brazil). The app follows your device language where available.
Contact us
Questions, bugs, feedback or feature ideas — we'd love to hear from you:
The developer is based in the European Union. We aim to reply within a couple of business days.